Customer Service

Questions about a marketplace order?

Click here to email your seller directly for the fastest response.

Learn more about the Marketplace here.

Need to contact the Online Bookstore customer service department?

Standard Email

Best way to contact us - we answer emails quickly!

We’re currently revamping our email form! In the meantime, just send your email to customerservice@textbookx.com. Make sure to include your Order ID and ISBN if you have a question about a specific item.

Thanks!

Toll-Free Phone

We have customer service agents available to help from 9am to 5pm EST, Monday through Friday, with additional hours on Saturday and weeknights during the back-to-school season.

855-790-6381